Privacy Policy

1. Introduction

Vitals AI ("we," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, websites, and applications (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, etc.
• Health Data: Health records, vaccination information, medical data, etc., that you choose to enter or upload
• Usage Information: Any other information you provide while using our Services

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with our Services, pages visited, time spent
• Location Information: Location data collected with your permission
• Log Data: IP address, browser type, access times, etc.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process your requests and transactions
• To send you important notices and updates
• To provide customer support
• To conduct data analysis and research to improve our AI algorithms
• To detect, prevent, and resolve technical issues
• To comply with legal obligations
• To protect our rights and user safety

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our Services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have explicitly consented

Important: We do not share your personal health information with third parties unless you have explicitly authorized it or it is required by law.

5. Data Security

We employ industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable laws, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict or object to processing of your information
• Data portability
• Withdraw consent

To exercise these rights, please contact us using the contact information provided at the end of this policy.

7. Data Retention

We will only retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our Services, you consent to such transfers.

10. Policy Changes

We may update this Privacy Policy from time to time. Material changes will be communicated to you through our Services or via email. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: